ACA Way 2026 – Frequently Asked Questions (FAQ)

What is ACA Way?
ACA Way is a national conference at the intersection of healthcare, insurance, technology, artificial intelligence, innovation, and business strategy. It is designed for serious professionals who are building, scaling, modernizing, and transforming organizations across multiple industries.

Is ACA Way only for insurance professionals?
No. While ACA Way remains highly relevant to agents, agencies, carriers, and platforms, the event has intentionally expanded to attract a broader audience. The 2025 and 2026 theme is Technology and Artificial Intelligence. Attendees increasingly include technology leaders, founders, operators, marketers, AI professionals, consultants, investors, executives, and business builders across multiple sectors. The goal is to create an environment where insurance, innovation, technology, and business strategy intersect.

When is ACA Way 2026?
ACA Way 2026 takes place on Wednesday, September 23 and Thursday, September 24, 2026.

Where is the event held?
The event is hosted at Hilton Miami Downtown, located at 1601 Biscayne Blvd, Miami, FL 33132.

What are the official event hours?
Conference programming runs from 8:00 AM to 5:00 PM each day. Meetings, private sessions, and informal engagement may take place before or after official hours.

When can I pick up my badge?
Early badge pickup is available Tuesday, September 22, 2026 from 10:00 AM to 7:00 PM. Badge pickup during event days (September 23–24) runs from 7:00 AM to 4:00 PM. Early pickup is strongly encouraged.

Do I need to wear my badge?
Yes. Badges must be worn at all times while onsite to access sessions and event areas. This policy is strictly enforced due to elevated security protocols.

How large is ACA Way?
ACA Way spans over 45,000 square feet of programmed space on a single floor to create a seamless experience. The footprint includes a large Main Room, one Breakout Space, a Demo Stage, more than 7,500 square feet of Expo Hall space, and over 10,000 square feet of open networking and collaboration areas. The event is designed to feel substantial, high-caliber, and easy to navigate while maintaining strong connectivity between education, networking, and business development.

Who typically attends ACA Way?
Attendees include agents, agency owners, carrier executives, founders, SaaS leaders, technology executives, marketing professionals, operations leaders, compliance professionals, investors, consultants, entrepreneurs, and business leaders across multiple industries. The audience reflects a mix of decision-makers, builders, operators, and innovators.

What topics are covered?
Topics span ACA strategy and regulation, CMS and policy updates, risk adjustment and compliance, ICHRA and emerging models, artificial intelligence in healthcare and business, technology platforms and infrastructure, business growth and scalability, marketing and acquisition strategy, leadership, innovation, and future business models.

Is this event educational or sales-focused?
ACA Way is education-first. While business relationships and opportunities naturally develop, the environment prioritizes substance, strategic thinking, and professional dialogue over high-pressure selling.

Is ACA Way good for new professionals?
Yes. Newer professionals gain clarity, industry context, and access to the ecosystem, while experienced professionals benefit from advanced strategy, deeper relationships, and executive-level insight.

Will I have access to carriers, platforms, and executives?
Yes. Direct access is embedded throughout the experience via Main Room sessions, Breakout sessions, the Expo Hall, meeting areas, and informal conversations across the venue.

What is the overall experience like?
The experience is professional, structured, forward-thinking, and relationship-driven. It feels more like a leadership and innovation conference than a traditional trade show.

What should I wear?
Business professional or business casual attire is appropriate. Comfortable professional footwear is strongly recommended.

What if I lose my badge?
You must return to the registration desk for assistance. Identification may be required. Replacement credentials may be limited, and access may be restricted until your badge is reissued.

What does my ticket include?
Your conference pass includes access to Main Room sessions, Breakout sessions, Demo Stage sessions, the Expo Hall, meeting areas, continental breakfast, afternoon snacks, and light refreshments (water and iced tea) throughout the day, as well as the mobile app and digital event resources. Lunch and dinner are not included unless explicitly listed as part of official programming.

How much does registration cost?
Early Registration is $429, Standard Registration is $479, Late Registration is $529, and Onsite Registration is $579 if capacity allows. Registration opens January 21, 2026. Pricing increases as tiers sell out.

Are tickets refundable?
No. All ticket sales are final. Tickets may be transferred to another attendee prior to the published transfer deadline.

Are ticket and hotel packages available?
Yes. ACA Way offers official ticket and hotel packages at Hilton Miami Downtown. All packages include a full two-day conference pass bundled with hotel accommodations.

What hotel room types are included in packages?
All hotel rooms included in packages are run of house. Rooms may have one bed or two beds and are assigned by the hotel based on availability at check-in. Bedding type is not guaranteed. A limited number of room upgrades may be available. Attendees seeking a two-bed room or upgrade must email events@theacaway.com immediately after registering. Requests are subject to hotel availability and cannot be guaranteed.

What are the hotel package options and prices?

• Option 1 (Early Arrival Package) includes a two-night stay from September 22–24 and one full conference pass. Estimated total charged to the attendee after platform tax is $854.07.
• Option 2 (Standard Stay Package) includes a two-night stay from September 23–25 and one full conference pass. Estimated total charged to the attendee after platform tax is $854.07.
• Option 3 (Full Experience Package) includes a three-night stay from September 22–25 and one full conference pass. Estimated total charged to the attendee after platform tax is $1,067.64.

All package pricing reflects a bundled registration rate of $399 plus applicable ticket tax and hotel accommodations at $189 per night plus hotel tax. Package pricing is dynamic and will increase as the event approaches and as registration tiers sell out.

Do you recommend staying at the host hotel?
Yes. ACA Way becomes a multi-day collaboration experience beyond formal programming. Staying onsite significantly increases access to speakers, partners, informal meetings, and relationship-building opportunities.

Will sessions reach capacity?
Yes. The Main Room seats approximately 720 attendees and overall attendance is expected to exceed that number. Doors will close once capacity is reached. Attendees are strongly encouraged to arrive early for high-demand sessions. Devices must be silenced during sessions and calls should be taken outside session spaces. CMS and government sessions will be simulcast into breakout spaces so all attendees can access that content. All other sessions, except CMS or government sessions, will be available on-demand after the event.

Are meals included?
Continental breakfast, afternoon snacks, and light refreshments (water and iced tea) are included. Lunch and dinner are not included unless specifically listed as part of official programming.

Will sessions be available in Spanish?
Yes. Main Room and Breakout sessions will be translated into Spanish. Demo Stage sessions will not be translated. Translation system details will be shared closer to the event.

Is parking included?
No. Self-parking is approximately $25 per day and valet is approximately $45 per day. Parking is paid directly to the hotel and rates are subject to change.

Which airport should I use?
Miami International Airport (MIA) is approximately 15–20 minutes from the venue. Fort Lauderdale-Hollywood International Airport (FLL) is approximately 35–45 minutes away. Airport transportation is not included.

Is it worth attending if I come alone?
Yes. Many attendees attend solo and consistently report strong outcomes. The environment is intentionally designed to foster organic connection and meaningful relationship-building.

Where will official updates be shared?
Official updates will be shared via the ACA Way website, official ACA Way emails, and the ACA Way mobile app.